Refund and dispute policy

Refund and Return Policy
E-BookForAll

Last updated: 10/02/2025

Thank you for shopping at E-BookForAll. We strive to provide high-quality digital content and excellent customer service. Please read our refund and return policy carefully before making a purchase.

Digital Product Policy

As e-books are digital products, all sales are considered final. However, we understand that issues may arise, and we are committed to resolving them in the following cases:

Eligibility for Refunds

We offer refunds in the following circumstances:

  • Duplicate Purchase: If you accidentally purchase the same e-book more than once, we will refund the duplicate charge.
  • Technical Issues: If the e-book file is corrupted, inaccessible, or cannot be downloaded, and we are unable to resolve the issue within a reasonable timeframe.
  • Incorrect Product: If you receive a different e-book than the one you ordered, we will provide the correct one or issue a refund.

Non-Refundable Cases

We do not issue refunds for:

  • Buyer’s remorse or change of mind after purchase.
  • Compatibility issues with your device (please check compatibility before purchase).
  • Failure to download the e-book before it expires, if applicable.

Refund Request Process

If you believe you qualify for a refund, please follow these steps:

  1. Contact us at [Insert Contact Email] within 7 days of purchase.
  2. Provide your order details, including transaction ID and a brief explanation of the issue.
  3. We will review your request and respond within 3-5 business days.

If your refund request is approved, the amount will be credited back to your original payment method within 5-10 business days, depending on your bank or payment provider.

Need Help?

If you have any questions about our refund and return policy, please reach out to our support team at ebookforallshop@gmail.com.

We appreciate your trust in E-BookForAll and look forward to providing you with an excellent reading experience!

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